What my clients are saying:
I would like to thank Joe for his expertise, honesty and excellent service. He has a great attitude and is extremely knowledgeable, he works very efficiently. While working he explains everything he does on your computer.
He assures that the system is working smooth, without all the junk running in the background. I have been relying on Joe for many years for my computer needs, my computers have never ran so smooth.
I would highly recommend him to anyone in need of great service, for all your computer needs. He is more than fair with his clients, while answering questions through phone messages or emails.
He also shares an extreme amount of knowledge through his monthly informative newsletter. I certainly can’t imagine life without “Joe, our computer Guru”.
P.B. Royal Highlands
Thank you for your excellent service today, you are always to the point and conscience of your customers wallet. Always a pleasure and peace of mind for us old retired folks, I know I can depend on you and your UP TO DATE knowledge.
K.M, Royal Highlands
I cannot tell you how happy I am with my new Computer!
You are really a Genius, to be able to make it look like the old one.
I cannot thank you enough, since I was so worried about that!
Thank you from the bottom of my heart!
I.D., Kings Ridge
My computer never worked so good, even when new! Thanks for fixing it.
B.B, Royal Highlands
Just wanted to say Thank You for setting up our new computer and coming back to get the update process going correctly.
Everything is fine and running smoothly. I appreciate what you do and how you go about it!!
K.F., Royal Highlands
We sold our house and are moving to Tampa.
I certainly appreciated all your services and expertise over the past year. I know I’ll be lucky if I can find another guru there as savvy as you are. Thank you, and good luck!
S.H., Kings Ridge
Joe, thank you again for helping us out when trouble started with our slow computer. I am glad that you suggested to switch servers (Internet Providers). I had no idea our computer could work so fast until we switched. Also thank you for helping us find the right computer for our grandson who needed special programs on it for his college courses. He is very happy with it. Least but not last, when our printer died last month after 15 years you helped me find a reasonable replacement and stepped in when we could not connect it correctly.
S.R., Royal Highlands
I have to tell you what a pleasant business relationship you have developed
with our family. My wife and daughter both say "It sure is great having Joe as
our computer person!" Amazingly, you always seem to be available for
telephone consultation and even more amazing is that you never insist on
compensation after correcting the problem or simply providing reassurance that
"Oh, that's not a problem" or That is easily fixed: here is what to do."
Before we knew of you, we had another guy who couldn't even decipher why our speakers were not outputting. He tried a couple of times, looked at the connections and and even said we probably needed a sound card. That guy's fee was $85 per hour! My daughter's fiancé found the problem; in fact, it was a disconnected wire.
What I like most is that you correct the problem and are willing to slowly explain what you are doing and what you did to 70-year olds and to provide instructions in hard copy. What a refreshing idea!
C.E., Kings Ridge
I met Joe approximately one year ago when I had a system crash. After replacing the HD and printer, Joe came to my home and set my computer using his “Safe Setup Service”. This service now protects my computer from malware on the Internet & virus in my email, also automatic software updates. I haven’t had any problems with my system and feel so relieved to know that I am running a much safer computer. My computer runs so smooth and seems to be much happier, also the operator.
On occasion I have had a question or a concern and have emailed Joe. His
response is prompt with a positive attitude, great communication, reasonable
rates and excellent customer service. I feel so fortunate to have met and
contacted Joe with my computer concerns.
It is my personal pleasure to recommend Joe for all your computer problems and concerns.
P.B. Royal Highlands
We have known Joe McDonald for four years. In our community he is the "Go To"
guy for any and all computer needs. We truly would be lost without him!
His concern for us "older folk" being able to safely use our computers, exceptional computer knowledge, and strong teaching skills (with tons of patience) truly make him one-of-a-kind.
His "Safe Setup Service" gives us such peace of mind. Additionally he sends out a "Maintenance Reminder".
We just cannot say enough about Joe. You will wonder how you ever got by without him!
Just wanted to say thank you for taking care of my printer issue – and for all the good information you gave us to help us compute faster and more efficiently.
Being able to print from my laptop has made all the difference this week. I pushed forward with some projects I am working on – all due to the fact that I can print.
M.S., Kings Ridge